Amazon
How to Integrate Amazon Channel in OMS ?
Follow Below Steps to Integrate Amazon Channel
1. How to Install applications
Choose Integration from the menu: Find the navigation menu by going to your account's main dashboard. Select the "Application" menu from the list of options. This menu is often found in the Integration section.
Search Amazon in the filter input box: You'll see a search or filter input box on the Application Screen. Type "Amazon" in it and press the Enter key to file the list of applications.
Then click on the install button: As soon as you have found the Amazon integration option in the filtered list, click on the "Install" button next to it.
Enter the account name to integrate with the Amazon account: In this step, you need to provide a name or identifier for the account you want to integrate with the Amazon application.
Then click on the Next button: After entering the account name or identifier, locate the "Next" button on the screen and click on it. This will proceed to the next step of the integration process.
Grant channel authorization: In this stage, you must give permission for the channel integration. A button or link that points you to the authorization page will be given to you. To reach the authorization page, click the button or link provided.
Note: If you choose "Next" without first obtaining authorization, a warning on the screen will say, "Please grant authorization first to move to the next step." Before moving on to the next stage, make sure the permission procedure is finished.
To create a token or provide the required rights, follow the instructions after you've reached the authorization page. This token acts as authorization for the channel's and your integration.
Once you successfully authorise the channel, you will be redirected to the following page.
Your browser will then send you to a screen that says "Congratulations." This screen shows that the channel integration process has been completed successfully. Authorization was given, and the integration token was set up successfully.
After clicking the next button, the aforementioned type of screen opens (Channel configuration).
Reauthorize: Reauthorize button is shown on the configuration screen. Click the "Reauthorize" button if you wish to re-authorize the Amazon Channel.
Use channel tax: If Use channel tax setting is enabled, EBG Commerce will not perform any calculations, all the price, tax, discount, and total values will be taken from the channel order details. If the Use channel tax setting is disabled, EBG Commerce will ignore any tax settings from the channel.
Order Warehouse Name: Choose the warehouse name or location that will be associated with incoming orders from the integrated channel. This selection helps streamline your order fulfilment process by specifying the default warehouse for processing channel orders.
Stock warehouse name: Choose the warehouse name or location that will be associated with managing and updating stock levels for the integrated channel. This selection helps ensure accurate inventory management and stock synchronisation.
Maximum listed quantity: This specifies the maximum level sent to the channel. Max List specifies the maximum level of available stock that will be sent to the channel. The level sent to the channel will never be higher than the specified number, regardless of your actual available stock level in EBG Commerce.
Minimum listed quantity: This enables you to force the listing to be minimum listed so that the stock level gets to the specified amount instead of the default value of zero. MinListed enables you to force a listing to end/show out of stock when the submitted stock level value reaches a specified amount. When the minimum listed value is reached or passed, 0 is submitted to the channel. The minimum listed value must always be lower than the maximum listed value.
Example: Min listed = 3 eBG Commerce The available stock level changes from 6 to 3. The minimum listed value is reached, so the submitted quantity = 0.
Order Download: Toggle this setting to enable or disable the automatic downloading of orders from the integrated channel into your system. When enabled, new orders placed on the channel will be automatically imported into your system for further processing.
Stock Sync: Toggle this setting to enable or disable the automatic synchronisation of stock levels between your system and the integrated channel. When enabled, changes in stock levels in your system will be reflected and updated on the channel, ensuring accurate inventory management.
Price Sync: Toggle this setting to enable or disable the automatic synchronisation of product prices between your system and the integrated channel. When enabled, changes in product prices in your system will be reflected and updated on the channel.
Process Order Sync: Toggle this setting to enable or disable the automatic synchronisation of order processing status between your system and the integrated channel. When enabled, updates on order processing, such as order fulfilment and shipping information, will be synced between your system and the channel.
Then, click on the Save button to save all configurations.
2. How to Edit channel config
Look on the dashboard of your machine for the navigation menu. In the application menu, look for and choose the "Integrated Channel" menu option to access the integrated channel settings and adjustments, Click the "Integrated Channel" menu item.
Click the "AccountName" column to find the name you gave the channel when you created it.
Now, click the three dot button. After clicking the three dots button, a pop-up sub menu appears. Click on the Channel Config option if you want to edit the configuration.
Additional editable fields are Order warehouse name, Stock warehouse name, Maximum listed quantity, Minimum listed quantity, and Order warehouse name. Open Order Download, Stock, price, and process order Synchronisation
Remove Account: if you want to remove this account then click on the “Remove Account” button. You will see a "confirmation" window after clicking on the “Remove Account”.
Reauthorize: Reauthorize button is shown on the configuration screen. Click the "Reauthorize" button if you wish to re-authorize the Amazon Channel.
Enable FBA: To download FBA orders via the Amazon channel, you may see the Enable FBA Order option. To download FBA orders, simply choose yes. FBA orders will be assigned to the FBA warehouse.
Order Warehouse Name: Choose the warehouse name or location that will be associated with incoming orders from the integrated channel. This selection helps streamline your order fulfilment process by specifying the default warehouse for processing channel orders.
Stock warehouse name: Choose the warehouse name or location that will be associated with managing and updating stock levels for the integrated channel. This selection helps ensure accurate inventory management and stock synchronisation.
Maximum listed quantity: This specifies the maximum level sent to the channel. Max listed specifies the maximum level of available stock that will be sent to the channel. The level sent to the channel will never be higher than the specified number, regardless of your actual available stock level in EBG Commerce.
Minimum listed quantity: This enables you to force the listing to be minimum listed so that the stock level gets to the specified amount instead of the default value of zero. Minimum listed quantity enables you to force a listing to end/show out of stock when the submitted stock level value reaches a specified amount. When the minimum listed value is reached or passed, 0 is submitted to the channel. The minimum listed value must always be lower than the maximum listed value.
Example: Min listed = 3 eBG Commerce The available stock level changes from 6 to 3. The minimum listed value is reached, so the submitted quantity = 0.
Then, click on the Save button to save all configurations.
3. How to map eBG Commerce SKUs with Amazon SKUs
Click on SKU Mapping Option
Download Products: Click on the "Download Products" option to initiate the process of downloading products from the integrated channel. This action will retrieve and import the product data from the channel into your system. Only active listing products will be displayed on this SKU mapping screen.
Automap SKU: Enabling the "Automap SKU" option automates the mapping of SKUs (Stock Keeping Units) between your system and the integrated channel. This feature helps ensure that the correct products and variants are synchronised and listed accurately on the channel. By automating the SKU mapping process, you can save time and effort by manually mapping SKUs.
Note:- Channel and EBG Commerce SKUs should be the same.
4. How to map eBG Commerce Shipping with Amazon Shipping
Click on Shipping Mapping
Sales Channel Shipping Service: Choose the shipping service or method provided by your sales channel. This option allows you to select the appropriate shipping service that will be used for orders placed through the integrated channel.
EBG Commerce Shipping Service: Choose the shipping service or method specific to EBG Commerce. This selection allows you to match and associate the corresponding shipping service from EBG Commerce with the one selected from your sales channel.
After selecting the appropriate shipping services, click on the "Map Fields" button. This action will initiate the mapping process, linking the selected shipping services between your sales channel and EBG Commerce. Mapping the fields ensures that the correct shipping service information is communicated and used for orders.
5. How to map eBG Commerce Payment with Amazon Payment
Click on Payment Mapping
Sales Channel Payment Method: This refers to the payment methods available on the channel or integrated platform. It represents the payment options that customers can choose from when making a purchase through the channel.
EBG Commerce Payment Method: This refers to the payment methods supported by EBG Commerce, which is the integrated platform you are using.
6. How to SyncOrder
OrderSync: By enabling OrderSync to download Amazon orders into EBG Commerce.You can process orders, remove orders, and update orders. It's a comprehensive solution that empowers you to efficiently process, modify, and remove orders, all while maintaining data accuracy and reducing operational complexities.
Notes:- This feature allows you to forcefully trigger a sync process.
7. How to Sync Price
PriceSync: Enable the PriceSync feature to synchronise product prices between your system and the integrated channel. This ensures that the prices displayed on the channel are accurate and up-to-date with the prices set in your system.
Notes:- This feature allows you to forcefully trigger a sync process.
8. How to Sync Stock
StockSync: Enable the StockSync feature to synchronise stock levels between your system and the integrated channel. This ensures that the available inventory is accurately reflected on the channel, preventing overselling or displaying out-of-stock items.
Notes:- This feature allows you to forcefully trigger a sync process.
9. How to Sync ProcessOrder
ProcessOrderSync: Enable the ProcessOrderSync feature to synchronise the processing of orders between your system and the integrated channel. This includes updating order fulfilment statuses, tracking information, and sending notifications to customers regarding the progress of their orders
Notes:- This feature allows you to forcefully trigger a sync process.
10. How to Delete Application
Find the channel you want to delete and click on three dot button.You can choose “Delete”. You will see a "confirmation" window after selecting the Delete option.
Then, click on “Yes” button