Support

Return orders

On this page:

How to create a Return order?

From process order screen, select any order and click on three dot menu that display “Return” option

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By clicking on the “Return” option, it will redirect you to the Return order page

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By clicking on + icon, It will display Return option, client needs to enter the Return quantity and reason for Return request and click on Add so that details will be added

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By clicking on “Return” option, the order will be created

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Successful message display on the screen

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Return order screen

Go to Orders section and click on Return orders so that below page will be displayed

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Column selector - This feature allows to select/deselect required columns

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Search bar - It helps to search orders by entering relevant keywords such as EBG Commerce Order ID

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Export to CSV - It helps to export Return order details in CSV file

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View - This feature helpful to refer Return order details

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Return view - display order details

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